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Error for sending mail with Foxit PhantomPDF version 7

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  • Error for sending mail with Foxit PhantomPDF version 7

    OS: Windows 7 pro 64bits
    Foxit PhantomPDF version 7

    Hello,

    When I want to send a PDF file by email, I get this error : "Error occurred When try trying to send the email Error code: 00000003."


    So I can not send the file.

    Thank you in advance for your answers.

    Kind regards,

  • #2
    Hi G,

    Please help provide the following info:
    1) Version info of your email client;
    2) A screenshot of the problem;
    3) Instruction to replicate the issue.
    4) Do you have a "Foxit PDF" tab in your email client?

    Thank you in advance.

    Comment


    • #3
      Hi cherry,

      1) Version info of your email client;
      The Bat! Professional Edition version 6.6 32bit

      2) A screenshot of the problem;




      3) Instruction to replicate the issue :
      Open any PDF file.
      Once the file is open, click on the "Email" icon on the Quick Access toolbar.
      At this time, I get the error.

      4) Do you have a "Foxit PDF" tab in your email client?
      No tab

      Comment


      • #4
        Hi cherry,

        1) Version info of your email client;
        The Bat! Professional Edition version 6.6 32bit

        2) A screenshot of the problem;




        3) Instruction to replicate the issue :
        Open any PDF file.
        Once the file is open, click on the "Email" icon on the Quick Access toolbar.
        At this time, I get the error.

        4) Do you have a "Foxit PDF" tab in your email client?
        No tab

        Thank you in advance for your solution.

        Comment


        • #5
          Hi G,

          Would you mind sending the screenshot to [email protected]m? Thank you.

          Comment


          • #6
            Hi Cherry,

            I sent the screenshot.

            Kind regards,

            Comment


            • #7
              Thanks G for sending the screenshot.

              Comment


              • #8
                Sorry for posting to such an aged post, but I just ran into this very same error. The issue though was related to how we were packaging PhantomPDF in App-V 5.1. I found that I needed to enable COM interaction in my App-V package in order to fix the problem.

                Comment


                • #9
                  It's ok, but we need the latest info for further investigation, thank you.
                  1. Foxit PhantomPDF version number
                  2. OS info
                  3. Outlook version number
                  4. Was office outlook distributed by APP-V as well?
                  5. Describe the environment and note down your APP-V deployment steps so our QA team can try to reproduce it on our side and figure it out


                  I appreciate if you can send below info to [email protected] so we can further process it, thank you.

                  Comment

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