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  • Selecting Save As closes Foxit

    We have a weird issue where choosing Save AS within Foxit PhantomPDF instantly closes it. Doesn't show a hang, just closes.

  • #2
    Hi ThatOneGuy,

    Sorry for the inconvenience. Please help to provide us with the following info;
    1. The version number of Foxit PhantomPDF you use.
    2. Your system info, like win7 32-bit.
    3. Does it happen to any files? If it is a specific file, please send us the file for internal test. if it is inconvenient to upload here, you may email the PDF document to [email protected].
    Thank you in advance.

    Comment


    • #3
      1. The version number of Foxit PhantomPDF you use.6.0.5.0618
      2. Your system info, like win7 32-bit. Win7 64
      3. Does it happen to any files? Happens to every file.

      *Edit: We have this happening on 2 computers of about 80.

      Thank you for your assistance.

      Comment


      • #4
        Hi ThatOne Guy,

        Please try to uninstall your existing Foxit PhantomPDF 6.0.5.0618 then download Foxit PhantomPDF 6.2.1 to install and see if the update helps.
        The download link for Foxit PhantomPDF 6.2.1.0618:
        Standard: http://cdn01.foxitsoftware.com/pub/f..._enu_Setup.msi
        Business: http://cdn01.foxitsoftware.com/pub/f..._enu_Setup.msi

        Thank you.

        Comment

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