Bug Page Size and Ruler does not match

[joeauthor]

In PhantomPDF, File > Properties shows the page size = 8.5 * 11 in. If i View > Rulers, a ruler is displayed on the left and top margins. Right clicking on the ruler indicates the unit of measures is inches. However, this ruler indicates the page is approximately 8.75 * 6.8 inches.

questions:
1. How do i set a page size?
2. I need to draw a line at EXACTLY 3.5 inches. How can i know where this exist on my page?

Thank you.

[cherry]

Hi joeauthor,

1) Currently we only have to reprint the PDF document with Foxit PhantomPDF to set a page size.
2) For the difference between ruler indicated value and document properties, please send us a copy of it so we could take a closer a look at it.

[joeauthor]

The attached JPG file shows:
1. at the lower left it shows the document is 8.5 x 11.00 in. This is correct
2. The red 'distance' line created with Comments > Measure > Distance shows a distance of 3.50 in.
3. The measure conflicts with the ruler that is seen in left edge. The ruler shows less than 3 inches.

[richell_huang]

Thanks, i will check it with our QA team and get back to you soon.

[richell_huang]

Hi joeauthor,

It works fine on my side, could you please kindly send us following info for further investigation?
1) Screen size of your PC;
2) Your Display Resolution;
3) Your OS info.

[joeauthor]

Display =Acer V223W = 23" flat panel
Display resolution = 1680 x 1050
OS = Windows 7 Enterprise
I am not sure what you want for 'screen size of your PC'. This is wrong for 'Full Screen', and as a window. All zoom levels within Phantom show the same results.

[richell_huang]

Hi joeauthor,

It seems there is something wrong with Ruler, the value you measure with Measure tool is correct.
This issue has been forwarded to our QA team for further investigation, report id:38156