Bug Uninstall Problems

[herreneiche]

Hi
new member have used Foxit Reader 2 years and downloaded latest version (5.4) and then I went to uninstall the 4.3.1 version and I tried the uninstaller that Foxit has and got message saying "could not find it" So I went to add/remove programs and there is nothing there and I have a Your Uninstaller 7 and also Revo and Foxit was nowhere to be found. Funny part is the 4.3 version appears to be running correctly but I would like to upgrade. Please dumb down answers as I'm not brightest bulb in the box.

[cherry]

Hi herreneiche,

Please open Regedit.exe by inputting "regedit" in the Start >Search line,and find the following registry and delete it:
For 64bit system ：
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ Windows\CurrentVersion\Uninstall\Foxit Reader_is1
For 32bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\Foxit Reader_is1

After the deletion, please try to remove the old version again.

[herreneiche]

Will Foxit show up on the add/remove list after reg deletion, if not what is next step.