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  • Foxite Reader doesn't restore last view setting

    Hi !
    I'm using version Foxite Reader 6.0.3.0524 under XP sp3 ant it doesn't restore last view setting even I increase number of documents in history,
    using adobe product it works!
    Thanks!
    Last edited by mrapi; 06-07-2013, 10:55 AM.

  • #2
    Hi mrapi,

    Sorry for the delay. Did it occur to any PDF document or just a certain one? If it happens to specific document, may we get a copy for internal test only? If it is inconvenient to upload here, please email it to [email protected]. Thank you.

    Comment


    • #3
      Hi !
      Seems to me that not occur to any pdf,I've sent to support a file that can reproduce this problem.
      Thanks !
      Originally posted by cherry View Post
      Hi mrapi,

      Sorry for the delay. Did it occur to any PDF document or just a certain one? If it happens to specific document, may we get a copy for internal test only? If it is inconvenient to upload here, please email it to [email protected]. Thank you.

      Comment


      • #4
        Hi Mrapi,

        Thanks for the email. Our support people will take a closer look at the mentioned problem and get back to you soon.

        Comment


        • #5
          HI,you're welcome
          just a curiosity: this topic I've created twice:first was deleted with also my account,then I've recreated and someone post in this topic that has the same problem,but soon that reply was deleted,why all these?
          Thanks.

          Comment


          • #6
            For almost one month support people doesn't even downloaded sent file,there are 0 downloads,so there is no interest to fix that ?


            Originally posted by mrapi View Post
            HI,you're welcome
            just a curiosity: this topic I've created twice:first was deleted with also my account,then I've recreated and someone post in this topic that has the same problem,but soon that reply was deleted,why all these?
            Thanks.

            Comment


            • #7
              I've updated today to new version 6.6.0722 ...but problem not fixed
              I've switched to sumatraPDF that works fine...

              Comment


              • #8
                Hi, I have the same problem as mrapi, but it's with all the documents.

                What can be done?

                Thank you

                Comment


                • #9
                  Hi Mrapi and Kane,

                  Sorry again for this problem. I've reported this issue to our internal bug tracking system for further investigation (Report ID#: 47296) and also sent out a reminder to corresponding engineer so this issue can be set at a higher priority. You may email us any time at: [email protected] with this ID# to track the processing status. Thank you for your kind understanding.

                  Comment


                  • #10
                    Originally posted by mrapi View Post
                    I've updated today to new version 6.6.0722 ...but problem not fixed
                    I've switched to sumatraPDF that works fine...
                    @mrapii
                    What is not being restored? I'm on XP just moved to latest version and would be interested in seeing screen print showing problem. Is it toolbar, navigation, menu window size not being restored or recent file history what are you expecting that is missing?

                    Comment


                    • #11
                      It is not restored to the page I've opened last

                      these settings I have:




                      I close document on that page :






                      When i open :





                      It is page no 1

                      problem it is not for all documents,the file I reproduced it was sent to your support for couple weeks ago


                      Originally posted by SkipRinPerth View Post
                      Originally posted by mrapi View Post
                      I've updated today to new version 6.6.0722 ...but problem not fixed
                      I've switched to sumatraPDF that works fine...
                      @mrapii
                      What is not being restored? I'm on XP just moved to latest version and would be interested in seeing screen print showing problem. Is it toolbar, navigation, menu window size not being restored or recent file history what are you expecting that is missing?
                      Last edited by mrapi; 08-07-2013, 10:55 PM.

                      Comment


                      • #12
                        Originally posted by mrapi View Post
                        It is not restored to the page I've opened last

                        these settings I have:




                        I close document on that page :






                        When i open :





                        It is page no 1

                        problem it is not for all documents,the file I reproduced it was sent to your support for couple weeks ago


                        Originally posted by SkipRinPerth View Post
                        Originally posted by mrapi View Post
                        I've updated today to new version 6.6.0722 ...but problem not fixed
                        I've switched to sumatraPDF that works fine...
                        @mrapii
                        What is not being restored? I'm on XP just moved to latest version and would be interested in seeing screen print showing problem. Is it toolbar, navigation, menu window size not being restored or recent file history what are you expecting that is missing?

                        same for me there sure a bug please fix this asap
                        THANKS

                        Comment


                        • #13
                          Hi All,

                          As per the update of Report ID#47296, this bug should have been fixed in current internal version. In another word, Foxit Reader 6.1 will no longer have this problem. Could you please keep an eye out on it? If everything goes well, it should be available at the end of this month. Thank you.

                          Comment


                          • #14
                            Glad to hear that,I'm waiting for a test version,thanks.
                            Originally posted by cherry View Post
                            Hi All,

                            As per the update of Report ID#47296, this bug should have been fixed in current internal version. In another word, Foxit Reader 6.1 will no longer have this problem. Could you please keep an eye out on it? If everything goes well, it should be available at the end of this month. Thank you.

                            Comment


                            • #15
                              I used the latest version of Foxit (7.3.4.311), today is November 2016. The foxit does not restore last view settings when multiple pages were opened. That's why I had to stop using Foxit Reader, unfortunately.

                              Comment

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