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Update error in Windows 8

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  • Bug Update error in Windows 8

    Hello, I am running Foxit Reader in Windows 8 on my personal PC. Every single time I open the program I get this error message:
    C:\Users\[Me]\AppData\Local\Temp\Foxit Updater.exe

    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the file.

    The same error shows up whenever I select 'Check for Updates'. The error even shows up when I go to C:\Users\[Me]\AppData\Local\Temp\ and run Foxit Updater.exe as an Administrator.

    Any help would be appreciated.

  • #2
    Hi, I'm just bumping this message.


    • #3
      Hi ColeMitchell, Please uninstall your existing version of Foxit Reader then download a new installer of Foxit Reader 6.0 and see if the issue persists. Thank you in advance.


      • #4
        The problem persists even with Foxit Reader, on Windows 8.
        The installer looks for a file "Foxit Reader Updater.exe", while there exists only "Foxit Updater.exe" - but probably that's not the only problem.
        However, disabling automatic updates hides the message.
        Attached Files


        • #5
          Hi Dudenas,

          May I know what is your anti-software? What about the result if you try to change the setting to allow the operation form Foxit Updater?


          • #6
            Hi ColeMitchell, I had the same problem and I've found a workaround. Just go to File->Preferences->Updater and select the option "Do not download..."