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Foxit Reader Crashing

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  • GGsYo
    replied
    Guys try other, if not better free pdf viewers:

    Sumatra
    pdf xchange

    Windows 8.1 Operating System

    http://www.pcmag.com/article2/0,2817...10,00.asp#PDFs
    http://www.tomshardware.com/news/PDF...ate,21398.html

    Windows 8.1 Opens PDF's just fine, don't Foxit anymore

    Leave a comment:


  • Menorca Man
    replied
    Hopefully Foxitsoftware is following this thread and trying to understand the problem(s) being caused by Version 6.1.1.1031. Meanwhile, they should pull this latest release off their update server until it's fixed before even more people are affected.

    Leave a comment:


  • Alliandre
    replied
    Hi, sorry to come here only to add a "me too", but the same thing happened to me... I am on Win xp SP2. No firefox, but Chrome (just in case it's a plugin problem-even if I don't think so.)
    A couple of days ago Foxit run an update to ver. 6.1.1.1031 and bam! stopped working. It started showing for a couple of days the update engine working forever in Windows Task Manager, then at last the software updated, and suddenly I cannot open a single pdf file. Fortunately I can create working pdf files from word, but I cannot open them anymore. It seems there's a big bug here, please don't let us go back to Adobe, I need to edit pdfs, not only viewing them, and I'm NOT buying Adobe.

    Leave a comment:


  • Fred Nurke
    replied
    I too am having this same problem. Foxit reader appears not to be working since a recent update. Looks like we'll have to go back to Adobe - unfortuntely.

    Leave a comment:


  • Old Pro
    replied

    I, too, have been using FoxIt for over a year with no problems. Now when I try to open a pdf file I get a blank page with a black x enclosed in a circle in the upper left-hand corner.

    Leave a comment:


  • Carlos
    replied
    Hello

    I have version 6.0.4.719 (portuguese language). Uninstall it and install (as administrator) version 6.1.1.1031. It installs but then the program does not start.
    This is the report from the action center:
    Faulting application name: Foxit Reader.EXE, version: 6.1.1.1031, date stamp / time: 0x52722adb
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp / time: 0x521ea91c
    Exception code: 0xc0000374
    Deviation of failure: 0x000c3873
    Process ID failed: 0xeec
    Date / time start the application failed: 0x01cee29df7246694
    Faulting application path: C: \ Program Files \ Foxit Software \ Foxit Reader \ Foxit Reader.EXE
    Faulting module path: C: \ Windows \ System32 \ ntdll.dll
    Report ID: 389b4f84-4e91-11e3-8bcb-0026f3ca86d3.

    OS: Win7 32bit (portuguese language)

    Grateful for any help
    Carlos

    Leave a comment:


  • Menorca Man
    replied
    Tried completely uninstalling Foxit, rebooting and then reinstalling but still get the Crash Report whenever I start the program. However, if I just ignore the pop-up Crash Report and click on the "Don't Send" button, Foxit Reader appears to function normally. Hmm, looks like a spurious warning that needs to be sorted by Foxitsoftware.
    Last edited by Menorca Man; 11-15-2013, 02:20 PM.

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  • Eric Draven
    replied
    I have been encountering the same problem and have tried reinstalling but still come up with the same problem. Install as administrator did not work for me either.

    Leave a comment:


  • Menorca Man
    replied

    I don't know why but my reply above isn't being displayed in full?!! I tried re-entering the text a number of times. Anyway, it should read that my Foxit Reader carried out an online update to version 611.1031 and now I have got the exact same problem as reported by JD60. Downloading the setup file manually and installing it as Administrator made no difference. Clearly, there is a problem with this latest version. Using Windows 8.1 32bit.
    Last edited by Menorca Man; 11-15-2013, 09:15 AM. Reason: Added O.S. Version

    Leave a comment:


  • ClayQ
    replied
    Install with "Run as administrator"

    Leave a comment:


  • JD60
    started a topic Foxit Reader Crashing

    Foxit Reader Crashing

    I've been using Foxit Reader for a while and really like it. However, today it is crashing. I tried to open a file and a box came up saying apologies, but Foxit Reader has crashed. It gave me the options to say what I was doing when it crashed, send a crash report and to include the file I was trying to open. I didn't want to include the file since it was personal (husbands payroll summary in an e-mail) I sent the crash report and a gray box came up saying there was an error and report could not be sent, and there was an e-mail address given for Foxit Reader support. I sent an e-mail to this address and the mail was returned saying it couldn't be delivered. Is anyone else experiencing this? Very suspicious to me. I have even uninstalled the reader and reinstalled thinking there was a corrupt file and I still can't open any files.
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