Announcement

Collapse
No announcement yet.

PDF file doesn't open after PC has crashed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • crash PDF file doesn't open after PC has crashed

    Hi,
    i'm using Foxit Reader 8.1.1.1115 (portable version). For the past few months i have used it for editing and adding comments on a large pdf file.
    last night, i finished my work and SAVED (CTRL+S) the pdf file ("Date modified" in Windows properties is Today 1:47 am). i left the PDF open in Foxit Reader, and the PC turned on.
    At night there was a power outage and the computer turned off. Since then my PDF file doesn't open in FOXIT or in any other PDF viewer or any other computer.
    i got an error message "Format error: Not a PDF or corrupted"

    Any idea how to restore it?

    thanks a lot
    Last edited by fc_bunker; 08-29-2018, 08:33 AM.

  • #2
    We are so sorry to hear that, but Foxit Reader is unable to restore it, you may create a restore point to recover the system to yesterday evening when the pdf file was fine.

    Comment


    • #3
      It might be under the user temp folder, which will depend on your version of Acrobat and OS. If you're on a Windows machine and have a relatively new version it should be under:

      C:/Users/<YOUR USER NAME>/AppData/Local/Temp/Adobe/Acrobat/<VERSION NUMBER>/

      It might not be an actual PDF file, though, but some other format.



      However, if such a file exists then Acrobat should ask you whether you want to recover it when you re-open it.

      Visit here for more information about how to restore crashed pdf file
      Last edited by Json2500; 08-30-2018, 06:08 AM.

      Comment

      Working...
      X