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  • Lisa_lee
    replied
    scottchu ,I am extremely sorry that the issue you mentioned hasn't been addressed yet. I have reminded our QA team to work on this issue again and will get back to you for any new progress about this issue.

    Leave a comment:


  • scottchu
    replied
    I'm using newest version but the problem keeps coming back with most of the pdf files. Is this problem solved? Or if any workaround can be used?

    Try the two file of some board games' rule:
    https://boardgamegeek.com/filepage/1...rwegians-rules
    and
    https://app.box.com/s/59xnvd0gtln8yxl4biuq2zcep37f12jf
    Last edited by scottchu; 03-17-2020, 09:49 AM.

    Leave a comment:


  • cherry
    replied
    scottchu

    Thanks for the update. I could download the PDF file this time and I could also reproduce the mentioned lag problem and have reported the issue to Foxit internal bug tracking system for processing. Report ID#:QCPHANTOM-22251. Once the problem been fixed, we'll update here. Or you may email to [email protected] with the ID# to track the processing status when needed. Thank you.

    Leave a comment:


  • scottchu
    replied
    Originally posted by cherry View Post
    scottchu

    I tried to download the file to do testing, but I got error "Error: This link has expired or is invalid. Please go back to the file page for a fresh link.". Is it possible to provide a new link to download?
    Also, please check the version number of your Foxit Reader by going to Help->About Foxit PDF Reader. If not version 9.7.0, please update to it and try again to see if the update helps.

    Thank you.
    It could be a temporary url generated by that web site. Please go following link to click first item then to download the target pdf: https://boardgamegeek.com/boardgame/...als-club/files

    By the way, I just upgraded to newest 9.x version last night and load the file to read but the problem still exists.
    Last edited by scottchu; 11-27-2019, 07:32 AM.

    Leave a comment:


  • cherry
    replied
    scottchu

    I tried to download the file to do testing, but I got error "Error: This link has expired or is invalid. Please go back to the file page for a fresh link.". Is it possible to provide a new link to download?
    Also, please check the version number of your Foxit Reader by going to Help->About Foxit PDF Reader. If not version 9.7.0, please update to it and try again to see if the update helps.

    Thank you.

    Leave a comment:


  • scottchu
    started a topic Lag while scrolling through page boundary of this

    Lag while scrolling through page boundary of this

    The problem symptom is described as in subject. The caused file url is: https://boardgamegeek.com/file/downl...les-en-bgg.pdf

    How can I fix this problem?
    Last edited by scottchu; 11-27-2019, 06:45 AM.
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