Announcement

Collapse
No announcement yet.

Unable to print PDF from Foxit Reader

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Unable to print PDF from Foxit Reader

    Installed latest version of PDF reader and was not able to print documents. Using Windows XP with Canon MG4120 printer. Tried restarting computer, re-installed printer driver and uninstalled and reinstalled Fox PDF reader. Still was not able to print documents. I was getting an error message that a printer had to be installed before I could print. The control panel showed that the MG4120 was installed and was the default printer. I was able to print from other programs with no problem.
    I removed Foxit reader v6.1.2 and installed an old version (v5). With the old version I was able to print pdf documents. Don't know if this is a common problem, but thought I'd let you know.

  • #2
    Hi Gary,

    Could you please help to provide following info so we could further investigate this issue?
    1) A screenshot of the problem; (To make a screenshot, please press 'PrScrn SysRq' on the keyboard, then go to 'Start'->'All Programs'->'Accessories'->'Paint'->press Ctrl V to copy and paste.)
    2) Your Computer info:
    http://exchange.foxitsoftware.com/IS...mputerInfo.exe
    Please run it>click GetInfo>choose Save> send the saved TXT file
    3) Your Printer info:
    http://exchange.foxitsoftware.com/IS...rinterinfo.exe
    Please Run it>click Select Printer>choose the printer which has this problem>copy all the info listed there to us.

    If it is inconvenient to post here, please send them to [email protected].

    Comment


    • #3
      I am also unable to print. I only get lines that are in groups of 3 to 5.
      Let me know if you would like my computer and printer into as well.

      Comment

      Working...
      X