Unable to print PDF from Foxit Reader

[gary]

Installed latest version of PDF reader and was not able to print documents. Using Windows XP with Canon MG4120 printer. Tried restarting computer, re-installed printer driver and uninstalled and reinstalled Fox PDF reader. Still was not able to print documents. I was getting an error message that a printer had to be installed before I could print. The control panel showed that the MG4120 was installed and was the default printer. I was able to print from other programs with no problem.
I removed Foxit reader v6.1.2 and installed an old version (v5). With the old version I was able to print pdf documents. Don't know if this is a common problem, but thought I'd let you know.

[cherry]

Hi Gary,

Could you please help to provide following info so we could further investigate this issue?
1) A screenshot of the problem; (To make a screenshot, please press 'PrScrn SysRq' on the keyboard, then go to 'Start'->'All Programs'->'Accessories'->'Paint'->press Ctrl V to copy and paste.)
2) Your Computer info:

http://exchange.foxitsoftware.com/ISS/GetComputerInfo.exe

Please run it>click GetInfo>choose Save> send the saved TXT file
3) Your Printer info:

http://exchange.foxitsoftware.com/ISS/Getprinterinfo.exe

Please Run it>click Select Printer>choose the printer which has this problem>copy all the info listed there to us.

If it is inconvenient to post here, please send them to [email protected].

[Hydrohead]

I am also unable to print. I only get lines that are in groups of 3 to 5.
Let me know if you would like my computer and printer into as well.