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New Foxit Reader 6 Produces Runtime Error "DD_belatedPNG"

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  • New Foxit Reader 6 Produces Runtime Error "DD_belatedPNG"

    Having downloaded; from this Foxit website, the new Foxit Reader today (Jan 1, 2014), it was disappointing to discover that launching the Foxit Reader program produces the following error (ref. the error text below and the accompanying screen image attached to this post).

    A Runtime Error has occurred.
    Line: 28
    Error: 'DD_belatedPNG' is undefined

    Note that this error occurs only when attempting to launch Foxit Reader.
    The associated PC uses Windows XP with all service packs and updates current as of Jan 1, 2014.

    Your resolution to this matter would be greatly appreciated.
    Last edited by EonPuzzle; 01-02-2014, 02:17 AM.

  • #2
    Spelling corrected in textual reference of error message

    Comment


    • #3
      Hi EonPuzzle,

      Could you please perform a fresh re-installation of Foxit Reader 6.1.2 and see if it helps? If it still doesn't work for you, please write to [email protected] for further advise. Thank you.

      Comment


      • #4
        Cherry,

        Regarding "... please perform a fresh re-installation of Foxit Reader 6.1.2 ..." -
        the Foxit Reader was uninstalled and re-installed (i.e., a fresh re-installation) prior to submitting the original post.

        Regarding "... write to ..." -
        Foxit's own forum cannot be used for this purpose?

        Comment


        • om7ag
          om7ag commented
          Editing a comment
          I have made reinstallation 2- times. Nothing new has happened. Try to open program with "Open in sandbox".
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