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Foxit Reader 11.0.0.49893 - Print select paper source

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  • celine_lin0720
    replied
    Jwood Perfect´╝üYou are brillaint! Thank you for your sharing!

    Leave a comment:


  • Jwood
    replied
    I have fixed the issue by changing the papersize of the ourput from our CAD system Vertex BD, pages are now 0.1 cm smaller than pageformat, now this works fine in printer output
    Attached Files

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  • amanda_liang
    replied
    Jwood Can you please provide detailed information to us for checking? please click here to submit a ticket and enclose all information, such as screenshot picture, steps, etc.

    Leave a comment:


  • Jwood
    replied
    This problem stil exists in version 11.1.0.52543, I installed this version today in hope we could use the reader again to print out documents (most of our documents have A4/A3 combined).

    Leave a comment:


  • bsylvain
    replied
    Originally posted by Roy_Chen View Post
    bsylvain
    After discussing with our engineering team, found that it's a known issue and our team is planning to release a new patch with this bug fixed in v11.1, the serial number of this bug is QCPHANTOM-27900, I will forward an update the moment I have it.
    Thank you. Looking forward to your follow up.

    Sylvain

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  • Roy_Chen
    replied
    bsylvain
    After discussing with our engineering team, found that it's a known issue and our team is planning to release a new patch with this bug fixed in v11.1, the serial number of this bug is QCPHANTOM-27900, I will forward an update the moment I have it.

    Leave a comment:


  • bsylvain
    replied
    Originally posted by Roy_Chen View Post
    bsylvain
    Please upload your file here and we will back to you after testing!
    Here : https://www.filemail.com/d/rnhqzlgckwzhlav

    Leave a comment:


  • Roy_Chen
    replied
    bsylvain
    Please upload your file here and we will back to you after testing!

    Leave a comment:


  • bsylvain
    replied
    Originally posted by amanda_liang View Post
    bsylvain Can you please provide the sample file for testing? If it's confidential, please send it to us via ticket, thanks.
    https://www.foxit.com/support/ticket.html
    I'm not allow to upload files.

    I could replicate by generating a simple PDF with a PDF printer.

    Leave a comment:


  • amanda_liang
    replied
    bsylvain Can you please provide the sample file for testing? If it's confidential, please send it to us via ticket, thanks.
    https://www.foxit.com/support/ticket.html

    Leave a comment:


  • Foxit Reader 11.0.0.49893 - Print select paper source

    Hi,

    I don't know if it's already a known issue but I have trouble with the "Choose paper source based on PDF page" which change the paper size when enabled (and therefore creating an invalid paper format for the printer).
    See print screens.

    Thanks.
    Sylvain
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