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Foxit reader not showing correct font (but only in my pc)

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  • #16
    ekael

    conte.carli

    Sorry for the trouble and thank you for your feedback. I have forwarded your feedback to our Dev team for further investigation, they will do further investigation, any updates, we will keep you posted.

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    • #17
      Cyrix386

      @ekael

      @conte.carli
      Is it possible to check below locations to see if you guys installed the Alienleague.TTF? If so, provide us with this font file thanks.
      1. Go to folder C:\Users\User Name\AppData\Local\Microsoft\Windows\Fonts, find the Alienleague.TTF.
      2. Open the Register Editor, then navigate to Computer\HKEY_USERS\xxxxxxxxxxxxxxxxxxx(long string)\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts, see if Alienleague installed.(check my attachment)



      Attached Files

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      • #18
        Originally posted by Roy_Chen View Post
        Cyrix386

        @ekael

        @conte.carli
        Is it possible to check below locations to see if you guys installed the Alienleague.TTF? If so, provide us with this font file thanks.
        1. Go to folder C:\Users\User Name\AppData\Local\Microsoft\Windows\Fonts, find the Alienleague.TTF.
        2. Open the Register Editor, then navigate to Computer\HKEY_USERS\xxxxxxxxxxxxxxxxxxx(long string)\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts, see if Alienleague installed.(check my attachment)


        Hello, no "Alienleague.ttf" in my "C:\users\my username\AppData\Local\Microsoft\Windows\Fonts" folder
        Neither any reference to Alienleague at the registry path you asked, and no Alienleague in any other path at the registry (did a text search with no results).
        Last edited by Cyrix386; 11-18-2021, 07:18 PM.

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        • #19
          Cyrix386
          Ok, that's fine, already collected that font file from other users who experienced the same issue, also I will forward your information to develop team for further investigating.

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          • #20
            Originally posted by Roy_Chen View Post
            Cyrix386

            @ekael

            @conte.carli
            Is it possible to check below locations to see if you guys installed the Alienleague.TTF? If so, provide us with this font file thanks.
            1. Go to folder C:\Users\User Name\AppData\Local\Microsoft\Windows\Fonts, find the Alienleague.TTF.
            2. Open the Register Editor, then navigate to Computer\HKEY_USERS\xxxxxxxxxxxxxxxxxxx(long string)\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts, see if Alienleague installed.(check my attachment)


            The folder you mentioned and the registry path are both completely empty. There are no fonts installed in this location.

            The "Alien League Regular" font is only installed in C:\Windows\Fonts (the font is attached in the zip file). I couldn't find a ttf font for Alien League anywhere else (Program Files, complete user folder, etc.).
            Attached Files

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            • #21
              conte.carli
              Thanks for your information, already forward it to our develop team, I will forward an update the moment I have it.

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              • #22
                Cyrix386
                Are you able to find any Alien League font files under C:\Windows\Fonts?

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                • #23
                  Originally posted by Roy_Chen View Post
                  Cyrix386
                  Are you able to find any Alien League font files under C:\Windows\Fonts?
                  Negative. No Alien League font at C:\windows\fonts

                  That font has never been installed in my pc.

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                  • #24
                    Cyrix386
                    Thanks, it's under analyzing by develop team, will inform you of any updates.

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