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Cannot open file with a double space in the name " "

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  • Bug Cannot open file with a double space in the name " "

    Hi everyone,
    i have just updated to Foxit (previously was running Foxit 9 and everything was working just fine), now every time i try to open a file that in the name have a double space (example: error file.pdf) i receive the error message "File not found, check if the file was either moved, renamed or deleted".
    If in the same file i remove the double space, then the file get opened witouth errors.
    Is there anything that i can do to solve this problem (except obviously renaming all the files).

  • #2

    Sorry for the inconvenience. I fail to reproduce it on our side, would you mind using the LiceCap tool to generate an animated gif that shows how to reproduce the problem for our referencing? Thank you.
    Here's the download link:

    (Unzip it, double-click on licecap file, you can then specify the recording area then hit "Record", it requires naming the file first then start recording.)


    • #3
      It has been reported to our QA and Dev team for further investigation, report id:QCPHANTOM-28834.
      BTW, is your pc win 10 64-bit?


      • #4
        Yes, it is windows 10 64bit


        • #5
          heryx95 ,Thanks for your response.We already forwarded the OS information you provided to our QA team as well. Any progress about the issue you mentioned in this thread,we will keep you informed again.