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Hi. My Foxit Reader gets frozen frequently (several times a day) in Win10 (64 bit).
Some descriptions of the issue:
1. Cannot close or move the window. Cannot interact with any features. Have to be closed via Windows Task Manager (However, Windows Task Manager has not suggested it "not responding").
2. No specific correlated moves. It can happen when I open a deck, during my normal reading, or after restoring the minimised window.
3. Have already checked "disable all features require internet connection" and unchecked start page and ad. The issue remains.
4. Happens both in Ver. 10.1 and 11.1. Uninstalling and reinstalling doesn't help.
I have also generated the correspondent glog under the debug mode. Please let me know whether that can help.
What should I do for the next step? Appreciate your kind help!
Some descriptions of the issue:
1. Cannot close or move the window. Cannot interact with any features. Have to be closed via Windows Task Manager (However, Windows Task Manager has not suggested it "not responding").
2. No specific correlated moves. It can happen when I open a deck, during my normal reading, or after restoring the minimised window.
3. Have already checked "disable all features require internet connection" and unchecked start page and ad. The issue remains.
4. Happens both in Ver. 10.1 and 11.1. Uninstalling and reinstalling doesn't help.
I have also generated the correspondent glog under the debug mode. Please let me know whether that can help.
What should I do for the next step? Appreciate your kind help!
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