Foxit MobilePDF Business crashed

[Claudio Santos]

Friends, I have Foxit MobilePDF BUsiness running in my Ipad since june 2016, when I bought it from Apple.
Yesterday I tried to install some cloud bases and sharepoint access anb BOOM!!!!!!! It did not install and app is crashing when I try to use it.

This is very important to me hence I am reading all papers for my PHD studies on it, save them and, more important, make notes.

Can anybody help me?
I really need Foxit MobilePDF Business back in my Ipad.

Thanks in advance.

Claudio Santos
Fortaleza - Ce- Brasil

[richell_huang]

Thank you for posting it. To better understand it, would you mind answering below questions? Thank you.
1. Which version of FoxitMobilePDF do you use?
2. Does it crash when you try to connect to sharepoint? Could you please describe your operation steps in detail and make a screenshot of it so we could try to reproduce it?

[Claudio Santos]

Hello Richell! Thanks for your reply.

1. I am using Foxit MobilePDF Business 6.7.0.1228.280949. (I know because I have it also installed on an old Ipad).
2. I click on its icon, opens the blue screen AND CRASHES, not even opening any page after it.

Thanks a lot

[Roy_Chen]

Claudio Santos
Now our Mobile version has already been updated to 11.2, would you please give it a try? If this issue still persists, please provide us with the specific file and OS information, also take a small video for us if possible.

[Claudio Santos]

Solved! I contacted support and was recommended to delete and install again the app. Before, I used Itunes to save te files I read. thanks a lot