crash foxitpdfinfo.dll crashes programs/explorer.exe

[Sander]

Hello,

I have some crashes on multiple pc's.

When I browse files from any program, have thumbnails display on and go to a folder with pdf's.
Then I go to a higher or lower level folder which also contains some pdf files and do this a couple of times,
the program crashes and a message box appears with:

Microsoft Visual C++ runtime library

Runtime Error!

R6025
- pure virtual fuction call


In eventlog I see:

event 1000

Faulting application explorer.exe , version: 6.0.2900.5512, faulting module: foxitpdfinfo.dll, version: 1.0.0.903, fault adress 0x0004a77e.

And from outlook:

Faulting application outlook.exe, version 11.0.8326.0, stamp 4c1c2372, faulting module foxitpdfinfo.dll, version 1.0.0.903, stamp 4dd64e56, debug? 0, fault address 0x001484e4.

After removing Foxit 514.0104 and reinstalling same problem appears.

OS: Windows XP SP3

Any idea?

[Sander]

When renaming the foxitpdfinfo.dll the error and crash does not appear. But then you loose the pdf thumnail.

[Sander]

Problem appears also with Foxit 510.1021

[Sander]

and also in 501.0523

Not in 4.31 because it has no thumnail preview.

[Sander]

This seems to be a bug in the foxit code:

http://support.microsoft.com/kb/125749

[christina]

Hello Sender, thanks for your report. Please provide us the crashlog to your ticket#43056

Best Regards
Christina