Default paper size incorrect

[cherry]

This issue has already been fixed in Foxit Reader 5.4 and later versions. Thank you.

[senton1]

Still same issue in latest update...
When will this be addressed?
my blog

[camborita]

This problem continues to occur, however the symptoms I am experiencing are slightly different.

When I receive a PDF file as an attachment in Outlook, I will typically right-click the attachment and select Print from the menu in order to print without opening the file. I just upgraded to FoxIt 6.0.3.0524 earlier this week, and trying to print PDF attachments as described above now results in the document being sent to the printer as A4 size instead of letter. If I instead open the file in FoxIt reader then and print through the print dialog, the problem does not occur.

This problem did not occur when I would print with the right-click method (as described above) in the previous version of FoxIt Reader I was running prior to upgrading to 6.0.3.0524 (sorry I don't know which version I was on before).

Running Windows 7 SP3, Office 2010.

Hope this problem can be solved soon as I really like the new version, but being unable to right-click print is a definite show-stopper for using it...

[rdworak]

This has been annoying me for some time, but I just installed v. 5.4.2.0901 and it's fixed. Thank you.

[NuNn-DaDdY]

This issue has been fixed in our internal version, That is to say ,the next upcoming release version will no longer have this problem.

Good Afternoon,

I see that this issue is expected to resolve in the upcoming release version. Do you have a time frame of when this update will be released to the public or is there a beta copy of the release available? Thank you very much and have a great day.

[richell_huang]

This issue has been fixed in our internal version, That is to say ,the next upcoming release version will no longer have this problem.

[richell_huang]

Hi all,

We are deeply sorry for this inconvenience, this issue has been forwarded to our QA team for further investigation, reported id:37472
Any news, i will post here.

[rramdr]

Still a frustrating bug; still exists in 5.3.1.0606 downloaded and installed today replacing previous version. Any printer selected is still defaulting to A4 paper.

[GlazedHam]

Still no fix or update that works.

[jcl3]

It is not fixed in the recent Business version update. If it was fixed in Reader then you know what needs to be done, so please send the update. A registry fix is not something we should have to deal with as many things can go wrong in that area. This is a basic print function and should be updated instantly.

I thought it was related to the printer since all PDF print settings are set to Letter - 8.5 x 11 inches. My experience is that regardless of the size of the original document, the paper size changes to A4 when I select the Foxit PDF printer in Print Preferences, and I cannot change that once it occurs. It causes everything to be out of scale and look funny, especially to other people who need to read the document. I was telling others how good Foxit is, but I cannot do that as long as simple issues like this are known and not promptly resolved.

J

[coronaadvances.com]

I will update to the Foxit Reader 5.3.1.0606

[suncalsolar]

Can you help? I am having same problem since last update. I am currently on 5.2.1.0615 which appears to be the latest publicly available version. 5.2 is latest version available on your website and if I select "Check for Updates..." from the program it does not show an update to any 5.3 versions. When will new update be available? Thanks for any help you can offer.

[Glenvis]

Cherry,
No such luck, just downloaded, installed - same problem...

[cherry]

Hi mtwilson99,

This problem should have been fixed in the most current Foxit Reader 5.3.1.0606. Could you please update to it and check if it works for you? Thank you.

[mtwilson99]

Registry fix did not work for me. Uninstall and install of 5.1 from link above fixed the issue. Now I am hesitant to apply any Foxit updates until the issue is resolved. Any suggestions on how to know if new updates will include a fix, or just install and try and revert if it is still not fixed???

Thanks