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FoxitReader 615.0624: After installation FoxitReader crashes when started

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  • wBpgRhfr
    replied
    Hello,

    1.) FoxitReader crashes every time I double click on the desktop icon FoxitReader.
    2.) I can not send you a PDF file because FoxitReader crashes every time I double click on the desktop icon FoxitReader. The crash does not depend upon a specific PDF file.
    3.) I don't know. I thought that the crash report could help.

    Leave a comment:


  • wBpgRhfr
    replied
    Hello,

    1.) The crash occurs every time I double click on the FoxitReader icon on the desktop.
    2.) I do not open a specific PDF document. I just double click on the FoxitReader icon on the desktop and FoxitReader crashes. Therefore I can not send a specific PDF document.
    3.) I don't know. I thought the crash report could help.

    Leave a comment:


  • cherry
    replied
    Hi WBpgRhfr,

    Please help provide the following info:
    1) Can the crash problem be replicated every time you perform the same?
    2) Did it occur to any PDF document or just a specific one? If possible, please provide a PDF file sample for testing purpose;
    3) How to replicate the issue?

    If it is inconvenient to upload the file here, please email it to [email protected]. Thank you.

    Leave a comment:


  • FoxitReader 615.0624: After installation FoxitReader crashes when started


    Win 8.1 x64


    Hello,

    after installation of FoxitReader615.0624_prom_L10N_Setup.exe FoxitReader crashes when started.

    The last working version is FoxitReader6010.1213_L10N_Setup.exe.

    Please help me.
    Attached Files
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