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Foxit Crashes on Print

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  • Foxit Crashes on Print

    Been using Foxit for a very long time - loving it. after installing the latest version, all of a sudden Foxit crashes whatever Windows application when trying to print to a PDF from within that application. (Outlook, Word, anything).

    I am Using Windows 8.1

    Any suggestions?

  • #2
    Hi byoram02,

    Please help provide the following info:
    1) Please let us know the version info of your Outlook or Word;
    2) Please browse to the installation folder of Foxit Reader to find the crashlog.txt and crash.dmp file and send them to [email protected].
    If you can't find the files in that directory, please try here: ' C:\Users\YourName\AppData\Local\Foxit Reader'
    3) Instructions about how to replicate the issue;
    4) A screenshot of the problem;
    5) Your OS type. (Win 8.1 32-bit or 64-bit.)

    Thank you.