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Crash caused by Facebook plugin

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    christina
    Moderator

  • christina
    replied
    It's a plugin to the Facebook. If you don't share data to Facebook, go to the Plugins folder:C:\Program Files\Foxit Software\Foxit Reader\plugins\,

    delete the plugin. We will fix it in the future release.

    BR
    Christina

    Leave a comment:

  • aagar2003
    Junior Member

  • aagar2003
    replied
    what does facebook plugin has to do with Foxit PDF reader? where did it came from?

    Leave a comment:

  • richell_huang
    Super Moderator

  • richell_huang
    replied
    Yes, delete the plugin is a workaround, you can send the crashlog to our [email protected], thank you.

    Leave a comment:

  • Dave_Montreal
    Junior Member

  • Dave_Montreal
    started a topic Crash caused by Facebook plugin

    Crash caused by Facebook plugin

    The Facebook plugin is causing crashes on my system (Win 7)
    I do not see any crash message on the screen, but when I look at Reliability Monitor it shows:
    Problem signature
    Problem Event Name: BEX
    Application Name: Foxit Reader.exe
    Application Version: 5.1.4.104
    Application Timestamp: 4f03f742
    Fault Module Name: facebook_plugin.fpi_unloaded

    My solution was to delete the plugin in the program folder as I never use Facebook anyway.

    I tried to attach crash log, but file is too big ( about 3Mb ) ??
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