Software Installation Help?

[Ashlee]

I need to install Foxit reader on my laptop (it's using windows 7), but it says "the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail" anyone know how to fix it?

[cherry]

Hi Ashlee,

Could you please try to re-download Foxit Reader from Foxit website and give one more try? If the issue persists, please make a screenshot of the problem. Thank you.

[korryaldrin]

Please download again foxit reader. Still you are facing this problem. Please check control panel. And remove some unwanted software.