Format Error: Not a Pdf or corrupted

[LeoL]

Solved, finally.
First of all, installing new versions, as suggested earlier, did not make any difference. I am on 6.0.3.x and still had that error, so nothing changed since 5.x mentioned earlier. After wasting countless hours looking for a solution, I accidentally discovered it. Simply go to File / Preferences / File Associations, make sure all checkboxes are unchecked, and click "Make Default PDF Viewer" and then "Restore File Associations" buttons. Hit "OK" to close, and retry your download in the browser. I'm using IE10 and it now works perfectly.

[gasper43]

I think this is a regular problem with pdf format and this error appears so common now. The solutions here are working great for me and hope to see any updates in this regard. Thanks for sharing this platform.
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Gasper Millan
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[cherry]

Hi Larry,

Thanks for the additional info. I've updated it to Report ID#37132.

[l_c]

I'm not sure that the internet proxy issue is only a problem for auto-config proxies.
I tried changing to explicit proxy server address and port ( turned off the auto-configure script ) and it still doesn't work. Larry

[cherry]

Hi Larry,

Thanks for the info. I've forwarded the mentioned the proxy update problem to our internal bug tracking system for Reader team's further investigation. Report ID#: 37132. You can write to [email protected] to trak the problem. Any further info is needed, we'll also get in contact with you.

[l_c]

Update : Deinstalled Foxit Reader ( version 5.3.0.x ) and installed the current version 5.3.1.0606
Still it does the same thing " Unable to connect to the network. " for a version update query.
It can't use the system proxy settings. Larry

[l_c]

Cherry,

No ... no proxy software. Just the PAC ( Automatic Configuration Script option ) in Windows Internet Options.
The OS is Windows Xp Pro ( 32bit ... x86 )

( And we don't use the " Automatically detect settings " options in Explorer since that causes a lot of internet client connections to fail. )

Larry

@l_c,

Hi Larry,

Sorry for the delay. Did you use any proxy software? Can you describe your proxy configuration? What about your OS info? (E.g. Windows Vista, 32-bit) I'll then check this with Reader Dev team and feedback to you.

[cherry]

@l_c,

Hi Larry,

Sorry for the delay. Did you use any proxy software? Can you describe your proxy configuration? What about your OS info? (E.g. Windows Vista, 32-bit) I'll then check this with Reader Dev team and feedback to you.

[pHrozen gHOST]

One thing that could have prevented the plugin from updating is if Firefox happened to be running.
I downgraded from the flaky version to the previous one. The problem went away.
I upgarded to the latest version and the plugin was updated. I did not have FF running

[[email protected]]

I've upgraded to 5.3.1.0606 and the problem is the same; plugin version for firefox is 2.2.1.417 (same as before?! the 5.3.1-update didn't change it?); firefox is 13.0.1-en

OK, uninstall again, reinstall again and the firefox-plugin took new version; the error-messages are gone;

[pHrozen gHOST]

A new version (5.3.1.0606) is out. The plugin is v2.2.1.530.

The problem seems to be fixed.

[Diocletian]

Utterly maddening, this problem.

I'm putting links to Amazon ebook pages in Word docs, and when anyone clicks on them, if they are using Foxit, they run into this same "Format Error: Not a Pdf or corrupted" window - which has to be clicked 5 bloody times before it will go away.

I'm taking the quickest, easiest way out for myself: Much as I enjoy and appreciate Foxit, I'm switching my default reader back to Adobe Acrobat till Foxit finally gets around to correcting this. (It's now been going for about two months, if I have my dates right.)

[l_c]

Richell and Cherry,
Does Foxit Read version 5.3 use the system proxy for network access ?
When I click on " Help .. " " Check for Updates Now ... " the dialog ( Checking for updates ... " ) stops with an error and says --
Unable to connect to the network.

All of my other applications can get to the internet ... they use the IE proxy settings, or they know how to load a .pac proxy script. But not Foxit Reader ? Thanks; Larry

[GeekGirl]

I have already solved this problem in my way. As I use Firefox browser the First Step of solution was found here http://superuser.com/questions/11140...in-for-firefox . Now when this plugin is removed the Second Step is to download it again from here http://www.foxitsoftware.com/Secure_...der/addons.php . I chose Firefox Plugin which is applicable for Foxit Reader 5.0. It seems Foxit Reader Plugin for Mozilla 2.2.1.417 updated on 19 April 2012 caused this problem.

If you have the same problem using another browser I could advise to find npFoxitReaderPlugin.dll file, rename it, for example to XnpFoxitReaderPlugin.dll, and do Second Step described above.

[anonymous]

I have already solved this problem. It seems to be a programming error caused by Foxit. The reason was that there were more entries than one registered as applications which Firefox uses to open a PDF document. So Firefox cannot decide which plugin it should use to open the PDF file.

Start the normal Foxit application and navigate to the settings (Preferences -> File Association). Make sure that the checkbox in "Default PDF as Browser" is not checked. Then navigate to the application settings of Firefox and delete all entries except "FoxitReader.Document".

This solution was only tested in Firefox, so I cannot promise that it is the same solution for other browsers, too.