PDF is not displaying quotes correctly

[cherry]

Hi Ken,

Could you please provide following info for further investigating?
1) Version info of your Foxit Reader; (It can be found by going to 'Help'->'About Foxit Reader...')
2) A copy of the mentioned PDF document;
3) A screenshot of the problem;
4) Your Computer info:

http://exchange.foxitsoftware.com/ISS/GetComputerInfo.exe

Please run it>click GetInfo>choose Save> send the saved TXT file to us.

If it's inconvenient to upload the info here, please send it to [email protected]. Thank you.

[Ken Cooper]

Hi,

I am receiving pdfs through Outlook 2007, and am assured that they are perfect when they are sent. When I open them, regardless of whether it is straight from Outlook or saved to file first, any occurrences of " or ' are displayed incorrectly, leaving me with a problem. The documents have to be signed when they are printed out, and printing the pdf out has the same effect.

" is displayed as 1) at the start of quotes ,, and 2) at the end as %o
' is displayed as E with an umlaut above it

I think its a problem with the font, but I don't know which one is used by the system.

Please help.