Announcement

Collapse
No announcement yet.

Slow MSI download

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Slow MSI download

    When i try to download Enterprise reader MSI, the download seems to be more than 10 times slower when compared to my other download's speed.

    I'm using the link i got after subscribing for the MSI version.

    Do we have anyother download locations that could be faster?

    Any help appreciated.

    Thanks

  • #2
    Hi NewTech,

    Please try again on your side and see if it could be downloaded faster now. If you have another browser, you may try with another browser to see if it helps.

    If the download speed is still not good, please provide the following info:
    1. Your IP address:
    It can be find at http://bgp.he.net/. The IP address is on the "You are visiting from" line.
    2.Open the command line and get the following info.
    ping cdn01.foxitsoftware.com
    tracert cdn01.foxitsoftware.com
    3.Open the command line again and get the follwing info.
    ping cdn02.foxitsoftware.com
    tracert cdn02.foxitsoftware.com

    If it is inconvenient to upload the info here, you may email it to support

    Comment

    Working...
    X