Cannot Save Text Box in PDF Email Attachment

[Nancy]

I was able to add text boxes to pdf's attached to emails and then save the pdf and email. Now it tells me "The document cannot be saved. The file may be read only, or opened by another user. Please save the document with another name or in a different folder." None of my settings have changed. How can I save the pdf with the same name in the same email attachment?

[cherry]

Hi Nancy,

I could also replicate the issue and have reported it to Foxit internal bug tracking system for further investigation. Report ID#: 63090. You may write to [email protected] with this ID# to track the processing status of it.

For your current solution, I would encourage you to download the PDF document first then make the change and save.

[cherry]

Hi Nancy,

The PDF document that opened directly from within Outlook belongs to a temp file. The PDF attachment needs to be saved in local disk first for modification. Thank you.

[Nancy]

Thanks again for the response...but it was never this way before the update. I make notes on the attachments as part of my job and had done it this way for over a year. This changed after the update. I cannot save the 100 files I receive daily just to make notes.