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Major bug - Foxit now loses what you've typed when you scroll down

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  • Bug Major bug - Foxit now loses what you've typed when you scroll down

    Hi. Recently, this major bug has been introduced with Foxit where if you type something into a field on an editable multi-page PDF document and then scroll down to the next page or beyond, what you have typed is removed. It only stays if you remember to lose focus out of the field before scrolling (i.e. tab out of it). Our users are losing a lot of work due to this bug. This is still happening on version 5.3.0.0423 in at least Windows XP.

    Can this be fixed please? Thanks, Paul

  • #2
    Hi Paul,

    Sorry for this problem. Please make a small video of the problem so we could know it intuitively. You can use this tool to record the replicating process: http://erp.foxitsoftware.com/project...projectId=1582

    Then rename the surfix of file and send it to [email protected] for further processing. If it is document related problem, please also provide a copy for internal test only.

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    • #3
      Thanks Cherry. I am unable to access that link as it asks for a password. However I have just emailed you an example PDF (it happens on any editable PDF that has more than 1 page) with instructions of what to do to recreate the bug.

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