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Foxit Reader Windows Server 2012R2 multiple instances problem

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    polmann
    Junior Member

  • polmann
    replied
    Hi Cherry,

    Thanks for your reply. I will try to uninstall the plug-in.

    Leave a comment:

  • cherry
    Super Moderator

  • cherry
    replied
    Hi polmann,

    This issue could be related to Foxit Cloud Reading plug-in. You may go under "Control Panel"->"Program and Features" to uninstall Foxit Cloud Reading and see if it helps. Thank you.

    Leave a comment:

  • polmann
    Junior Member

  • Foxit Reader Windows Server 2012R2 multiple instances problem

    Hi,

    We have installed Foxit Reader 7.x on our Windows Server 2012R2 environment.

    On some occasions users experience that the application never opens when a pdf file is opened. When we look in the task manager, it displays that multiple instances of Foxit Reader is open. The application doesn’t become visible until all instances are closed and a pdf file is reopened.

    We have not been able to recreate the problem deliberately, but it happens multiple times each week. It doesn’t seem to affect other users when it happens.

    Has anyone else had problems with this? And if so has the reason been identified?

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