crashing while printing from command line via an application server program

[troup1998]

any help would be greatly appreciated. We are trying to switch from windows 2003 servers to 2012 64 bit servers and we cannot do background printing from our web application.

Faulting application name: FoxitReader.exe, version: 7.0.3.916, time stamp: 0x54199a97
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb460
Exception code: 0xe06d7363
Fault offset: 0x00012f71
Faulting process id: 0x13cc
Faulting application start time: 0x01d047d40e1f568f
Faulting application path: C:\Program Files (x86)\Foxit Software\Foxit Reader\FoxitReader.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 4d21bbe8-b3c7-11e4-80c0-00155d151801
Faulting package full name:
Faulting package-relative application ID:

[cherry]

Hi troup1998,

Please try with Foxit Reader 7.0.6 and see if it you could print fine from command line. If it still doesn't work, please send us following info:
1) Version info of your web application;
2) How to replicate the issue. If possible, please make a screenshot that shows how to replicate the issue.

If it is inconvenient to post the info here, you may email it to [email protected]. Thank you.

[tj4171]

Was there ever a solution for this? I have this same issue going on. We switched from server 2003 to server 2012. The old version still works but the new version does not.

I can print successfully from a command prompt using this command: "foxitreader.exe" /t D:\Webshare\AppPro\LOGS\MMFiles\PDF\0011394163-3499-Map-16.36.30.pdf "pos-copier"

However when I try to do that same output from my application to the command line foxit starts then windows error reporting logs an error and foxit closes.

This is the widows error report.

Faulting application name: FoxitReader.exe, version: 7.2.0.722, time stamp: 0x55af9a76
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb460
Exception code: 0xe06d7363
Fault offset: 0x00012f71
Faulting process id: 0x1fc4
Faulting application start time: 0x01d0ce381d7545d6
Faulting application path: C:\Program Files (x86)\Foxit Software\Foxit Reader\FoxitReader.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 5b8fe52f-3a2b-11e5-80c9-001dd8b71f87
Faulting package full name:
Faulting package-relative application ID:

[cherry]

Hi tj4171,

To print to a network with /t command line utility, it’s required to specify the full path for the printer.
If your printer is connected via TCP/IP or hostname, use the following command line: "Foxit Reader.exe" /t "FileName" "PrinterName"
For Example: "C:\Program Files (x86)\FoxitReader\Foxit Reader.exe" /t "c:\L80695.pdf" "HP Universal Printing PCL 6 (v5.7.0)"
If your printer is a shared printer by name, use the following command line: "Foxit Reader.exe" /t "FileName" "\\IP\PrinterName"
For Example: "C:\Program Files (x86)\FoxitReader\Foxit Reader.exe" /t "c:\L80695.pdf" "\\192.168.1.149\ HP Universal Printing PCL 6 (v5.7.0)"
You can check the Printer Name from Foxit Reader Print dialog box to determine which command line option shall be used.

Please try again. If the issue persists, please send us following info:
1) Did it occur to specific PDF document or any PDF document?
2) How the printer is connected?
3) Is your server 2012 of 32-bit or 64-bit?
4) Your computer info.
Use this tool to get it:

http://sync-cn.foxitsoftware.com/iss/Tools/GetComputerInfo.exe

Please run it>click GetInfo>choose Save> send the saved TXT file to us.
5) Your printer info. Use this tool to get it:

http://sync-cn.foxitsoftware.com/iss/Tools/Getprinterinfo.exe

Please Run it>click Select Printer>choose the printer which has this problem>copy all the info listed there to us.
(User Name: guest Password: Foxit@123)