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Accessing Preferences is not possible under Window 7 x64

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  • mauricev2
    replied
    7.0.8.1216 works fine.

    Leave a comment:


  • mauricev2
    replied
    I made an absolutely fresh installation, easy to do since I'm installing this on a virtual machine that I can roll back to before the installation. This is also on a fresh copy of Windows.

    Leave a comment:


  • cherry
    replied
    Hi mauricev2,
    Could you please kindly perform a fresh re-installation of Foxit Reader and see if it helps? 1) Please go to "Control Panel"->"Add/Remove Programs" to uninstall Foxit Reader;
    Go to "Start"->"Run"-> input regedit -> find "HKEY_CURRENT_USER\SOFTWARE\Foxit Software\Foxit Reader" and delete the whole folder of Foxit Reader; Find "HKEY_LOCAL_MACHIINE\SOFTWARE\Foxit Software\Foxit Reader" and deleted the Foxit Reader folder if there's any.
    2) Reinstall Foxit Reader 7.1.
    If you can't find the installer, you may download a new installer 7.1 from this link:
    http://www.foxitsoftware.com/downloads/


    Thank you.

    Leave a comment:


  • Accessing Preferences is not possible under Window 7 x64

    Under Windows 7 x64 (without any SP or patches), Foxit Reader 7.1.0.306 crashes when accessing the Preferences. The crash is consistent and reproducible. I've attached the dump.
    Attached Files
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