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Problem filling forms

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  • Bug Problem filling forms

    Our users are currently running Foxit Reader 4.3.1 (Installed with the corporate MSI) across our enterprise. Our accounting department is attempting to complete a government from that appears to have been created with Adobe LiveCycle Designer ES 8.2. The form appears to be editable (Fields will highlight you can tab from field to field) but when a user clicks on a field in the form and enters some text then clicks or tabs to the next form field, the text just entered disappears not allowing any of the content to be saved.

    I am not in a position at this time to upgrade all our clients to 5.x. I need to figure out why this is occurring on the current version. If I need to upgrade

    We are running our clients with the following preferences set:
    Our users do not have Administrator Privileges in Windows (ie. Cannot install applications)
    Foxit Reader is running with javascript disabled
    Enable Safe Reading Mode is Checked

    I don't see any other settings that would prevent editing of these forms.

    Any help would be appreciated.


  • #2
    Couple of quick additional notes:
    It looks like form fields that are check box options will allow my to check/uncheck the form box and save the check box status when saving the file.


    • #3
      Hi Scott,

      Could you please send us a copy of the form for testing so we could then better advise? Thank you.