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Cannot uninstall Foxit Reader5.0

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  • BiddlyWiddly
    replied
    Hi! In the absence of any better solution, I ended up just deleting all the files and folders relating to the failed 5.0 installation from my computer. Seems to have worked - has stopped the flag in Secunia PSI and hasn't caused any other issues.

    Topic can be locked now if you like! :-)

    Leave a comment:


  • christina
    replied
    Hello BiddlyWiddly,

    How about the situation now?

    BR
    Christina

    Leave a comment:


  • BiddlyWiddly
    replied
    Originally posted by chiangalice View Post
    Which version of OS? I had a similar problem with my Windows 7 x64. Ended up just deleting the old installation.
    D'oh, sorry!

    Vista Home Premium (32-bit) :-)

    Leave a comment:


  • chiangalice
    replied
    Which version of OS? I had a similar problem with my Windows 7 x64. Ended up just deleting the old installation.

    Leave a comment:


  • BiddlyWiddly
    started a topic Bug Cannot uninstall Foxit Reader5.0

    Cannot uninstall Foxit Reader5.0

    Hi,

    I've had a problem with Foxit Reader whereby I cannot completely uninstall the program from my computer. I think is linked to the fact that when I originally installed 5.02.0718, the installation crashed and I ended up having to install a beta version of 5.02.809 (under the advice of the tech support people) to correctly install Foxit Reader.

    Even though I have run the uninstall, I cannot remove it completely from my system - the program still shows in Secunia PSI as being installed (and therefore Insecure) despite not showing up in the Programs menu, or in Windows' Add/Remove Programs or Revo Uninstaller.

    To resolve this, I've tried installing Foxit Reader 5.1.3 in the hope the install process would overwrite whatever 5.0 files there are and then uninstalled 5.1.3 to try to remove the program completely. However, Secunia keeps picking up the (incomplete) 5.0.2.718 installation. When you navigate to the path - C:\Program Files\Foxit Software\Foxit 5.0 - there is a Foxit Reader.exe file which can be run, but it's obviously a failed installation as it hangs just as it did when I originally tried to install 5.02.0718 way back when (see first paragraph).

    The other files at that path are as follows: unins000.dat and unins000.exe (although the unins000.exe won't run as it throws an error message saying that unins000.msg is missing).

    Any suggestions?? :-)
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