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DEP activated when Foxit reader closed, not allowed to deactivate DEP for Foxit reade

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  • Adeland
    replied
    Same here. Also, with updating to this latest version I got the impression you corrected the annoying feature where updating Foxit required uninstalling previous version and losing all one's customizations. This was driving me crazy. Otherwise your product is WAY better than Adobe Reader. Thanks.

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  • loic
    replied
    Hello,
    I have updated to the latest version of foxit reader and so far the problem did not occur anymore.
    Therefore the DEP problem seems to be fixed on my PC.


    Thanks a lot for your support !

    Best regards,
    Loic

    Leave a comment:


  • richell_huang
    replied
    Hi all,

    This issue has been assigned to our Dev team for fix, i will urge them for this and hope it could be fixed asap.
    For now, you may try to reinstall program to see if it helps, thank you.

    Leave a comment:


  • Michael Grimes
    replied
    For me, simply uninstalling the current version and rebooting (if the uninstall process requests it) then reinstalling the same version fixed the problem.

    Leave a comment:


  • Michael Grimes
    replied
    I have the same problem also with Foxit reader version 5.1.4.0104. I am running XPSP3 Pro. DEP always occurs during shutdown of Foxit reader when I have a PDF opened at some time during the session, either when starting Foxit reader or opening a PDF after starting Foxit reader. DEP is tripped whether there any PDFs are opened when closing Foxit reader or all PDFs have been closed beforehand. If I start and stop Foxit reader without loading a document DEP does not occur.

    Leave a comment:


  • chrispaul3
    replied
    need help

    I'm having the same issue just now.my OS is vista, I have tried creating a DEP exception, but get the same message: "This program must run with data execution protection (DEP) enabled. You cannot turn off DEP for this program."Nor did i tried running Foxit in XP compatibility mode.Can anyone help resolve this?
    _____________________________

    Leave a comment:


  • richell_huang
    replied
    This issue has been assigned to our Dev team for fix, but there are some prior projects need to be done, so we will delay it. Anyway, i will send a reminder to our Dev team to urge them to look at this issue after finishing the prior projects.Thanks for your kind understanding in advance.

    Leave a comment:


  • gonzo
    replied
    Hi. I have exactly the same problem, I'm using Vista 32 bit and Foxit Reader 5.1.4. I tried using File, Close before exiting the programme but that didn't help. Opening and closing the same file a number of times it seems that the fault is random, I can't predict when it will happen and when it won't but when it does I have 3 pop-ups to close, I close the foxitreader.exe has stopped working one, then Vista's DEP bubble on the toolbar and then the foxitreader.exe has stopped working reappears. Thanks for an otherwise great product, but I hope you can sort this one out soon.

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  • loic
    replied
    Hello,
    are there any news concerning the DEP bug fix in Foxit reader?

    Thank you very much.

    Best regards,
    Loic

    Leave a comment:


  • richell_huang
    replied
    Originally posted by Adeland View Post
    I have been experiencing the very same annoying problem with DEP frequently closing Foxit. Please advise if any progress yet in correcting this bug. Thank you.
    Thanks for the report and sorry for the trouble this may cause you.We have assigned this issue to our QA team for further analysis, hope it will be fixed in future update soon.

    Leave a comment:


  • Adeland
    replied
    I have been experiencing the very same annoying problem with DEP frequently closing Foxit. Please advise if any progress yet in correcting this bug. Thank you.
    Last edited by Adeland; 04-13-2012, 02:52 PM. Reason: In original post, typed "Firefox" instead of "Foxit"

    Leave a comment:


  • loic
    replied
    Hello, I have the same exact problem for about 2 months now.
    This brings the usage of foxit reader so frustrating (2 DEP dialog boxes each time) that I have to use adobe reader for the time being which is also very painful.

    Any news about this bug?

    Thanks,
    Loic

    PS: I am using MS Vista 32-bit, latest version of foxit reader.

    Leave a comment:


  • cherry
    replied
    Hi DellAnderson and Jeff,

    I've already reported this issue to our internal bug tracking system for Testing team and Dev team's further investigation. Report ID#: 31073. I'll post the update here or you can use this Report ID# to track the problem. Thank you.

    Leave a comment:


  • Jeff
    replied
    I'm having the same issue with Vista 32-bit. I have tried creating a DEP exception, but get the same message: "This program must run with data execution protection (DEP) enabled. You cannot turn off DEP for this program."

    I have also tried running Foxit in XP compatibility mode, with the same result.

    Can anyone help resolve this? i don't want to have to go back to the bloated alternative....

    Leave a comment:


  • DellAnderson
    replied
    Reality Check

    Originally posted by cherry View Post
    Hi orpheus,

    Please try to add Foxit Reader to your DEP exception list as following and see if it helps:
    Go to 'Control Panel'-> double-click on 'System'->click on 'System protection' in the left of the System window->Click on 'Advanced'->click on 'Setttings' in 'Performance' section->'Data Execution Prevention' then add 'Foxit Reader' to your exception list.
    Uhhh...wait a minute...DEP is a GOOD thing, and should not be turned off for modern well designed programs. With all due respect for Foxit, a program of which I have grown quite fond, I'll turn off Foxit before I turn off DEP. Isn't DEP simply an excellent way for an operating system (e.g. Windows) to ensure that an application (e.g. Foxit) does not execute potentially malicious code fed to it (e.g. a malicious PDF?). I like the fact that my Windows/BIOS DEP team is protecting me.

    So the question raised earlier is valid - why exactly can't this be fixed from Foxit's end? What changed to cause this?

    For the record, I also the same issue with Windows XP SP3.

    Leave a comment:

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