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error when saving after mark up

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  • mhpm-it
    replied
    Thank you. I've sent the file.

    Leave a comment:


  • richell_huang
    replied
    Originally posted by mhpm-it View Post
    I'm using Foxit Reader 5.4.3.0920. I beleive it's the latest since I uninstalled and redownloaded from the website. What email address do I send the file to?
    Please send it to [email protected], thank you.

    Leave a comment:


  • mhpm-it
    replied
    I'm using Foxit Reader 5.4.3.0920. I beleive it's the latest since I uninstalled and redownloaded from the website. What email address do I send the file to?

    Leave a comment:


  • richell_huang
    replied
    Which version of Foxit Reader do you use?If not the latest 5.4.3, would you mind upgrading to it and give it a try?Otherwise, please send us the file sample for a closer look and describe your operation steps detailed so we could better reproduce it, thank you.

    Leave a comment:


  • mhpm-it
    started a topic crash error when saving after mark up

    error when saving after mark up

    I had downloaded a Rogers invoice in PDF format. I marked it up and when I click save, I get a blank error message like below. PDF-Xchange and Adobe Acrobat can markup this same document and save without any issues or errors.

    Click image for larger version

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