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Opening a pdf file via f. reader, virus scanner Panda says: dangerous operation ??

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  • Bug Opening a pdf file via f. reader, virus scanner Panda says: dangerous operation ??

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ID:	7157Opening a pdf file via f. reader, virus scanner Panda says: dangerous operation ??

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ID:	7156[/SIZE][/SIZE]
    Last edited by bdmesq; 12-27-2012, 06:39 AM.

  • #2
    Hi bdmesq,

    Please uninstall you exsiting Foxit Reader from Control Panel then download a copy of the latest installer from our website and see if you still receive the error.

    Comment


    • #3
      Originally posted by cherry View Post
      Hi bdmesq,

      Please uninstall you exsiting Foxit Reader from Control Panel then download a copy of the latest installer from our website and see if you still receive the error.

      thanks! did do this already at least 3 times but the problem persists.

      Comment


      • #4
        Would you mind describing your operation steps detailed and sending us the file sample for a closer look?We promise the file you send us is only for internal use, thank you.
        BTW, what is your operation that caused the Foxit Reader Updater.exe error?

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        • #5
          In my first mail I sent already 2 picture attachments which the message I receive when ever i open a [any] pdf file via firefox
          The only thing I can add that this does not happen when the file is opened via adobe.
          After i neutralize the panda message [or evening without doing that the pdf does open!! but in the long run I have to click away the panda warning.
          I wish i could give you more information.

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          • #6
            what is your operation that caused the Foxit Reader Updater.exe error you attached as screenshot in your first post?
            Which version of Foxit Reader do you use?
            What is the OS?

            Comment


            • #7
              Originally posted by richell_huang View Post
              what is your operation that caused the Foxit Reader Updater.exe error you attached as screenshot in your first post? .........................just opening any pdf file with foxit reader

              Which version of Foxit Reader do you use?.....................5.4.4.1128

              What is the OS?
              .....................windows7


              thanks

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              • #8
                May i know which version of Panda do you use, would you mind upgrading to the new version and give it a try?
                (It did report alarm before and we contacted Panda company and have fixed this issue.)

                Comment


                • #9
                  Originally posted by richell_huang View Post
                  May i know which version of Panda do you use, would you mind upgrading to the new version and give it a try?
                  (It did report alarm before and we contacted Panda company and have fixed this issue.)
                  i have the very latest version fro Panda: Panda global protection 2013
                  thanks for your continued attention

                  Comment


                  • #10
                    Thanks for your update, i have report it to our QA team for future improvement, let's wait for the next release 6.0

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                    • #11
                      Thanks for the information.I am not use these software yet.

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