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  • Bug foxit reader is losing form data

    We have a pdf form made with LC witch contains a table with 1 header row and a section with 2 rows, when clicking the "+" button it adds one instance of the section.

    -with one section it is working.
    - two or more sections:
    what I do:add section(s), fill fields with info, safe file. At this point It looks still Ok. close file, open file. and know there is only one section again and I wont be able to see the other sections.

    and if I open it in adobe after saving in foxit it gives the same.

    I detected these differences in the XML's:
    Foxit:
    Code:
    <xfa:data>
    <DataSheet>
    <TechnicalInformation>
    <GeneralInformation>
    <RevMan>
    <tRevMan>
     <rTitel xfa:dataNode="dataGroup"/>
    <sRev>
    <rName>
     <ddlDepartmentFill>Released</ddlDepartmentFill>
     <tfNameFill>smith</tfNameFill>
     <dfDateFill>2013-01-16</dfDateFill>
     </rName>
    <rRemark>
     <tfRemark>ready to be used</tfRemark>
     </rRemark>
     </sRev>
    <rName>
     <ddlDepartmentFill>Draft</ddlDepartmentFill>
     <tfNameFill>smith</tfNameFill>
     <dfDateFill>2012-12-04</dfDateFill>
     </rName>
    <rRemark>
     <tfRemark>created file</tfRemark>
     </rRemark>
     </tRevMan>
     </RevMan>
     </GeneralInformation>
     </TechnicalInformation>
     </DataSheet>
     </xfa:data>
    Adobe:
    Code:
    <DataSheet>
    <TechnicalInformation>
    <GeneralInformation>
    <RevMan>
    <tRevMan>
     <rTitel xfa:dataNode="dataGroup"/>
    <rName>
     <ddlDepartmentFill>Draft</ddlDepartmentFill>
     <tfNameFill>smith</tfNameFill>
     <dfDateFill>2012-12-04</dfDateFill>
     </rName>
    <rRemark>
     <tfRemark>created file</tfRemark>
     </rRemark>
    <rName>
     <ddlDepartmentFill>Released</ddlDepartmentFill>
     <tfNameFill>smith</tfNameFill>
     <dfDateFill>2013-01-16</dfDateFill>
     </rName>
    <rRemark>
     <tfRemark>ready to be used</tfRemark>
     </rRemark>
     </tRevMan>
     </RevMan>
     </GeneralInformation>
     </TechnicalInformation>
     </DataSheet>

    How can I solve this problem! or is this a bug

    Best wishes
    Simone

  • #2
    Hi swvermeulen,

    Could you please send us a copy of the mentioned PDF form and let us know your operations to replicate the issue so we could test the problem on our side? Please also include the version info of your current Foxit Reader.
    If it is inconvenient to upload the file here, please email it as attachment to [email protected]. Thank you.

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