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  • Bug Cannot fill forms

    I using FoxitReader 5.4.5.0124 and I cannot fill forms downloaded form the IRS site.

    I downloaded this form and I can fill in the forms using FoxitReader .

    http://www.irs.gov/pub/irs-pdf/f1120s.pdf

    Anyone else having this problem?

  • #2
    Hi timgould,

    Actually the form is an interactive form. So we could switch to 'Hand' tool under 'Tools' menu then input directly in the form fields.
    Last edited by cherry; 03-20-2013, 11:23 AM. Reason: typo

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    • #3
      Providing user feedback to let us know how to do this would be helpful!

      Originally posted by cherry View Post
      Hi timgould,

      Actuall the form is an interactive form. So we could switch to 'Hand' tool under 'Tools' menu then input drectly in the form fields.
      Perhaps when an interactive form opens it should go to the Hand tool automatically or at least inform the user to do so.

      Thank you.

      Comment


      • #4
        Hand Tool is set as default, maybe you changed to select tool before without awareness.

        Comment


        • #5
          I am also having an issue with an interactive form. I have been able to enter and save some of the data.
          I am attempting to complete the form (downloaded) and after entering data the program crashes.
          It is a simple California_lease_agreement_form. The Hand Tools is selected and I cannot see any reason for the
          crash.

          Thanks,
          Blah

          Small update- I should have checked this first.

          Log Name: Application
          Source: Application Hang
          Date: 3/18/2013 5:29:13 PM
          Event ID: 1002
          Task Category: (101)
          Level: Error
          Keywords: Classic
          User: N/A
          Description:
          The program FOXIT READER.EXE version 5.4.5.124 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
          Process ID: 378
          Start Time: 01ce24389fabadad
          Termination Time: 0
          Application Path: C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\FOXIT READER.EXE
          Report Id: 04aefa6d-902c-11e2-adb9-00241d24742e

          Event Xml:
          <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
          <System>
          <Provider Name="Application Hang" />
          <EventID Qualifiers="0">1002</EventID>
          <Level>2</Level>
          <Task>101</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2013-03-19T00:29:13.000000000Z" />
          <EventRecordID>4607</EventRecordID>
          <Channel>Application</Channel>

          <Security />
          </System>
          <EventData>
          <Data>FOXIT READER.EXE</Data>
          <Data>5.4.5.124</Data>
          <Data>378</Data>
          <Data>01ce24389fabadad</Data>

          So I will follow up on the Error information.
          <Data>0</Data>
          <Data>C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\FOXIT READER.EXE</Data>
          <Data>04aefa6d-902c-11e2-adb9-00241d24742e</Data>
          <Binary>55006E006B006E006F0077006E0000000000</Binary>
          </EventData>
          </Event>
          Last edited by blahjess57; 03-19-2013, 12:48 AM.

          Comment


          • #6
            Hi Blah,

            Please provide a copy of the form and your OS info (E.g. Win7, 64-bit) so I could test it and better advise. If it is inconvenient to upload here, please email them to [email protected].

            Comment


            • #7
              Originally posted by cherry View Post
              Hi timgould,

              Actually the form is an interactive form. So we could switch to 'Hand' tool under 'Tools' menu then input directly in the form fields.

              I found the reply very helpful.

              I agree with timgould the method is a bit counter-intuitive - I expected I would need the text tool to write text and it never occurred to me to use the hand tool. It would be cool if the message box informing me "this the document contains interactive form fields" also said "... use the hand tool to complete the form"

              Thanks for a great program

              Comment


              • #8
                Hi guys,

                I've forwarded your comments to Reader PM team so we may consider to add the feature "switch to Hand tool or indicate to switch to Hand tool when the form is an interactive one". Suggestion ID#: PHANTOM-3346.

                Comment


                • #9
                  Quick update for Suggestion ID#PHANTOM-3346, if everything goes well, we could see the feature implemented in version 9.2.0. Thank you.

                  Comment

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