Bug Preview in Outlook 2012 (32 bit) does not work

[reiner.block]

Hi,

I already uninstalled Foxit Reader completely (with Total Uninstall 6) and reinstalled it. But still I got the message that because of an error in file "C:\Program Files (x86)\Foxit Software\Foxit Reader\Shell Extensions\FoxitPDFInfo.dll.-101" there is no preview possible. Then I tried to install the previous build of FR but this was not possible without deinstalling the current version first.



But until a view days ago the preview worked without problems so I really don't know what happend to it.

Does anybody had the same problems and solved it or has an idea what to do?


Asking greetings

Reiner

[cherry]

Hi Reiner,

Please uninstall your existing Foxit Reader from 'Control Panel' then perform a re-installation and make sure that you've ticked 'Shell Extensions' during the installation. Please give it a try.

[reiner.block]

Hi,

o.k. like 2 days ago, but then I uninstalled FR with Total Uninstaller before, I uninstalled and installed FR again. And like last time the Shell and Browser extensions where activated during Installation, but the result is the same.



Sighing greetings

Reiner

[richell_huang]

The solution in Outlook is to go into Options > Trust Center > Trust Center Settings > Attachment Handling, then uncheck Turn off Attachment Preview.

BTW, is your pc 64-bit?If yes, the preview function not works stable under 64-bit pc, but it will be fixed in next release 6.0.

[reiner.block]

Hi,

it is unchecked since years...

Yes, it is a 64-bit System but MS Office 2010 is still 32-bit because of the Add-ons that still often not work with the 64-bit version. BTW, since at least yesterday, it is functioning again! I don't know why but as ever I clicked on a PDF attachment as I'm used to and it suddenly showed me the preview instead of the error.


Happy greetings

Reiner