User Profile

[lyndi_wu]

Ehrlich

What's the warning window you get?
How do you print the pdf file? Why the IE open when print a pdf file? It is strange, would...

[lyndi_wu]

usr

Sorry again for the trouble. I have added your comment to the case#PHANTOM-11216, and reminded our team to fix the issue asap....

[lyndi_wu]

duraton

Thank you for your sharing. It seems that you have addressed your issue by the workaround, right? It would be helpful for others...

[lyndi_wu]

bolaros

Sorry for the trouble. Please let me know the version of Mac OS and send us the screenshot of GPU usage.

Does it happen...

[lyndi_wu]

wintox

Sorry for the trouble. May I know the version of Foxit Reader you are using?

In addition, as temp solution, would you...

[lyndi_wu]

E E

Your case has been submitted to our Dev team, they will fix it in future version, any updates, we will keep you posted. ID: QCPHANT...

[lyndi_wu]

alienfrik


Thank you for your reply. I have tested your pdf file, but did not reproduce the issue.
Please help collect more...

[lyndi_wu]

TheSeamstresS

Sorry again for the trouble. Your comments have also been updated to PHANTOM-14556 for Product team's processing referenc...

[lyndi_wu]

chumley

Thank you for your kind understanding. About the prompt "PDF Creation is not available", I highly agree with your opinion...

[lyndi_wu]

E E

Do you get the same issue? May I know which version of Foxit Reader you use and computer info, including its system and type as the...

[lyndi_wu]

JJ-WTG

Sorry for the trouble. In Foxit printing dialog box, have you selected Document and Markups as Print What? Please try to see if it...

[lyndi_wu]

vakafx

Thank you for your suggestions.

1. Disable JavaScript in Foxit Reader to keep your computer safe.

Currently,...

[lyndi_wu]

Also you can disable the view mode for PDF/A and allow editing always, please open Foxit, go to File>Preferences>Documents, select Never for View...

[lyndi_wu]

pattere

Sorry for the trouble. Would you please help provide us with the following info further investigation?
1.The version of Foxit...

[lyndi_wu]

Igor-Arnaut

When you get the gibberish in Text Viewer, it means that the text in your pdf file is gibberish, not real text as you see, please...

[lyndi_wu]

digisleixa

Sorry for the trouble. Please provide us with the following information for further investigation:
1. Are you using Foxit...

[lyndi_wu]

Dear Hose,

When a PDF/A compliant document is opened, a bubble message appears at the top right corner of the document area shown as below....

[lyndi_wu]

ibobak

Sorry for the trouble.Would you please send us the pdf file which has the issue for further test?If it is inconvenient to upload...

[lyndi_wu]

juan jose sergio

You can get the free Foxit Reader from the below site.
https://www.foxitsoftware.com/pdf-reader/...

[lyndi_wu]

Spinereader

Sorry, would you please email us the pdf file in question for internal test?If it is inconvenient to upload here, you may email...