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[kkietzke]

That sounds worse than "very annoying." I'm glad I switched to Qoppa - this sounds only slightly less unusable than it was before....

[kkietzke]

Maybe, considering that one user in this thread single-handedly reported almost 50 bugs. (I am in awe of that user's patience - I couldn't deal with the...

[kkietzke]

A few months? I.e. December or January? Just when I thought this couldn't get any more ridiculous... Fixing this enough to make the product usable is...

[kkietzke]

I can't imagine that any of the developers would be incapable of doing it - it's not that hard. It is rather bizarre that someone thought it would be...

[kkietzke]

Lots of apologies, but no hotfix and no refunds... the customer service folks care about our experience, but the folks who actually make the decisions...

[kkietzke]

FoxitUser821
It's pretty clear that they're not going to put out a hotfix at this point. If it's causing you medical issues, I'd suggest either...

[kkietzke]

I appreciate that the customer service agents are concerned about our experience. However, considering that a hotfix has not been offered, refunds are...

[kkietzke]

They should, but considering that they're still selling it for full price on their website, I'm not holding my breath......

[kkietzke]

This is the problem. They need to put out a hotfix to make version 11 usable before they spend lots of time redesigning it....

[kkietzke]

I requested a refund, since I've gotten nothing from my upgrade fee except an invitation to continue using the version I had before the "upgrade"....

[kkietzke]

Translation: "We added a global variable. And we check it before opening the panel."

I still have no clue why this first stage...

[kkietzke]

Redesigning it could be time-consuming. Patching it to avoid the worst of the issue until it's redesigned should not take several months, even if the...

[kkietzke]

The delay would be understandable if it was free. Too bad they're charging full price for a version that is unusable......

[kkietzke]

They did put out a security update, so there's obviously somebody there. Although, if they continue at this rate, they're not going to have any custo...

[kkietzke]

I find it hard to believe that whoever is responsible for the schedule recognizes the magnitude of this problem. Redesigning it for a November release...